The Whānau-Centred Approach:

• Starts by asking whānau what they want to achieve for themselves, and then responding to those aspirations in order to realise their potential.
• Provides flexible support for whānau to move beyond crisis into identifying and achieving medium and long-term goals for sustained change.
• Focuses on relationships, self-determination and capability building for whānau to achieve positive long-term outcomes.
• Uses a joined-up approach that focuses on all factors relevant to whānau wellness, including economic, cultural, environmental factors, as well as social factors.
• Recognise that each whānau has a different set of circumstances, and what works well for one whānau may not work well for other whānau.
• Recognises that whānau have skills, knowledge, and experiences that contribute to their own resilience, and can provide a platform for whānau to become more self-managing and independent.

Ultimately our whānau ora navigators are responsible for encouraging and supporting whānau in their hīkoi/journey to realise and successfully achieve their goals. We believe the success of our transformational activities may be evidenced when whānau achieve one or more of the following indicators:

• Whānau are self-managing and empowered
• Whānau are living healthy lifestyles
• Whānau are participating fully in society
• Whānau are confidently participating in tē ao Māori
• Whānau are economically secure and successfully involved in wealth creation
• Whānau are cohesive, resilient, and nurturing
• Whānau are being skilled, educated and qualified
• Whānau have cohesion
• Whānau are guardians of their own environment